Growing any business requires staying in touch with existing clients on a consistent basis and finding creative ways to reach new potential clients.
When you promote your services through any medium be it mail, TV, radio, email or on social media, responding to each inquiry can be a challenge.
Not gonna lie.. It’s a big job! And then when you’re ready to follow up… you can never remember which platform was used.
The truth of the matter is, if you are unable to respond to an existing client right away, they feel neglected or taken for granted. And potential clients tend to quickly lose interest if they don’t hear back from you right away.
Growing businesses need processes and systems to communicate with ease and effectively.
Here are 7 ways to save time and never let a client or potential client slip through the cracks with a Universal Inbox service:
- Never miss a message. Whether you get a message from Instagram, Facebook, WhatsApp, Google Business Listing, Phone Call, Email Message, or Text Message, you can view and reply to any message in place
- Reply automatically. Replying with a personalized message saying that you have received their message gives clients and prospects that vote of confidence there is someone on the other side. If you miss a call, an automatic text message apologizing for missing the call can also start a conversation by requesting more details about said inquiry
- Search messages. It happens! We all forget sometimes who sent a message but remember something that was said. Searching all messages by keyword is a huge time saver
- Update contact info. Add full contact info, notes, To-do’s, and schedule appointments. Appointments can be connected to your Google or Outlook calendar automatically!
- Invoice and request payment. Create an invoice and send a payment link to any client in seconds
- Schedule greetings and offers. Send Birthday, Mother’s day, Holiday greetings, or any other message automatically. You can also include a special offer for the occasion
- Automated follow ups. Send out personalized messages based on specific client actions on an email or web page.
A universal inbox provides a simple way to manage inquiries from Instagram, Facebook, Google Business Listing, Phone Calls, Email Messages, and Text Messages all in one place.
Start regaining your time for as little as $49 per month, so that you can better focus your energy on serving your clients.